The general facilities of Awana Porto Malai (Resorts World Langkawi)  including Non-smoking rooms, Safety deposit box, Shops in hotel, Restaurant, Bar, Fitness centre, Spa and wellness centre, Library, Cycling, Bicycle rental, Water sports facilities on site, BBQ facilities, Outdoor pool.

The resort also provide friendly services which include 24-hour front desk, Luggage storage, Room service, Meeting/banquet facilities, Business centre, Currency exchange, Souvenirs/gift shop, Car hire, Tour desk, Fax/photocopying, Concierge service.

Internet access in this resort is chargeable , MYR 16 per hour. Free parking is provided and reservation is no needed.